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Best of 2014: matrix IT outsourcing
Initiative Mittelstand has confirmed: With our IT outsourcing model especially tailored to the requirements of medium-sized companies, we offer this target group significant additional value. For this, we have now been decorated with the title "Best of 2014" in line with the INNOVATIONSPREIS-IT. Therewith we rank among the top performers out of more than 5,000 submitted applications.
"As a medium-sized IT provider we have identified the needs of our medium-sized customers and developed service modules which can be combined to form a service package exactly tailored to the particular company", Peter Bauer, director of our business unit IT services for medium-sized customers, explains.
Work station IT, telephony, central IT services: Various modules are available to medium-sized companies which can obtain them as a complete solution or combine singular components with existing IT services as needed. All services are based on reliable products by leading manufacturers as well as on our established service processes and tools. Thereby, our matrix service desk acts as central interface and single point of contact for the customer and its users.
"Regarding its extent, our scope of services can definitely be compared to that of significantly larger providers", Bauer illustrates. "But at the same time, we offer a degree of individuality, flexibility and personal supoprt that only a medium-sized IT provider can provide. Of course we are very happy that this had now been recognised by Initiative Mittelstand, too!"
INNOVATIONSPREIS-IT has already been awarded for the ninth time in 2014. With the slogan "be part of IT", a top-class jury consisting of scientists, IT journalists and industry experts, decorated the best IT products and solutions for medium-sized companies.
Among the jury's decision criteria: Our IT outsourcing does not only offer a holistic service spectrum - from servers and network to backup and storage to client infrastructure -, but also high customisation: Based on a detailed requirements analysis, the singular services are always designed individually - as well as the interfaces between the service user and matrix.
Moreover, our service offering is easily scalable, whereby our customers are able to flexibly react to growth and market developments. Slender processes and lines of communication, our long-standing experience in IT operation and extremely broad technical expertise of our service team guarantee quality that complies with the high standards of medium-sized companies - and that at projectable monthly costs.
"It is important for our customers that as a medium-sized provider we are on eyelevel with them. Furthermore, thanks to numerous IT operation mandates for enterprise customers, we come with extensive experience and process competency our medium-sized customers can of course considerably benefit from", Peter Bauer says.
Do you have any questions? Please do not hesitate to contact us!